Thanks for shopping at Lehmann Aviation. We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read below for details about Sales & Return Policies and Shipping & Delivery.
For any assistance, please call +33 2 54 33 10 10 or email us at firstname.lastname@example.org.
When you place an order, Lehmann Aviation will contact your credit or debit card's issuing bank to confirm it is a valid account. Lehmann Aviation will charge your card for the full purchase amount.
The Lehmann Aviation Store accepts credit and debit cards as well as Paypal payments.
For payment by wire transfer, please contact us directly.
We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Lehmann Aviation Online Store. (To make it visually easier on both of us, we’ll refer to these entities as the “Lehmann Aviation Store” in this policy.)
You agree to comply with all applicable laws and regulations related to the use of a UAV in the country where it will be used. Product may not be sold, leased, or transferred to restricted countries, restricted end-users, or for restricted end-uses. You agree that Product purchased from Lehmann Aviation WILL NOT BE USED FOR ACTIVITIES RELATED TO TERRORISM, WEAPONS OF MASS DESTRUCTION, INCLUDING ACTIVITIES RELATED TO THE DESIGN, DEVELOPMENT, PRODUCTION OR USE OF NUCLEAR MATERIALS, NUCLEAR FACILITIES, OR NUCLEAR WEAPONS, OR CHEMICAL OR BIOLOGOCAL WEAPONS. You further agree that you will not sell, lease, or otherwise transfer Product to end-users engaged in these activities.
The use of Lehmann Aviation aircraft must conform with the applicable regulations and laws of the country where they are operated. It is the sole responsibility of the client to be informed of applicable restrictions. For example, some countries may have rules that restrict the use of unmanned aerial vehicles (UAV) to: line-of-sight operations only, specific airspace & maximum altitude, and/or prior approval of the authorities in charge (e.g. JAA, FAA).
We fundamentally believe you will be thrilled with the products you purchase from the Lehmann Aviation Online Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
You may return your undamaged product with the original receipt and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it (refund is not possible as all our aircraft are professional products only made at order and can be replaced by another model but not refund).
With regards to pricing, Lehmann Aviation reserves the right to change prices for products displayed at/on the Lehmann Aviation Online Store at any time, and to correct pricing errors that may inadvertently occur.
Should Lehmann Aviation reduce its price on any Lehmann-branded product within 14 calendar days from the date you receive your product, feel free to contact the Lehmann Contact Center at +33 2 54 33 10 10 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Lehmann within 14 calendar days of the price change.
Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Lehmann’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Lehmann Aviation Online Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Lehmann Aviation cancels an order after you have already been billed, Lehmann will refund the billed amount.
Since the actual delivery of your order can be impacted by many events beyond Lehmann’s control once it leaves our facilities, Lehmann Aviation cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
The Lehmann Aviation Online Store sells and ships products to end-user customers only. You may not purchase products at the Lehmann Aviation Online Store for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so. And we’re pretty good at figuring that out...
Given the popularity and/or supply constraints of some of our products, Lehmann Aviation may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Lehmann Aviation reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Lehmann Aviation confirms your order but subsequently learns that it cannot supply the ordered product.
Lehmann Aviation uses the best carriers in the business to make sure your order gets to you on time.
The Delivery time is an estimate of when the item should leave our warehouse. For example, if an item displays "Delivery within 24 hours," the item should leave our warehouse within 24 hours after you place your order. While Lehmann Aviation works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer Delivery times.